The Essential Guide to Employee Engagement(1stEdition) Better Business Performance through Staff Satisfaction by SarahCook Paperback, 224 Pages, Published 2008 by Kogan Page ISBN-13: 978-0-7494-4944-5, ISBN: 0-7494-4944-6
""The Essential Guide to Employee Engagement" explores the concept and practice behind creating an engaged workforce and how this can contribute to organizational success. Recognizing that engaged employees are more productive, engender greater customer satisfaction and loyalty, and can help to promote your company's brand, this book gives you the necessary tools to make this happen. The author draws on a wide range of international case ..."
"In a constantly changing environment, businesses need to innovate and re-generate if they are to remain competitive. This book is intended to provide practical guidance on how to manage change successfully, be it large scale, such as cultural change, or slower, incremental change. Using the 'compass of the intelligences', a unique device developed by the authors, "Change Management Excellence" shows the reader how to lead and navigate c ..."
Complaint Management Excellence(1stEdition) Creating Customer Loyalty through Service Recovery by SarahCook Paperback, 208 Pages, Published 2012 by Kogan Page Kindle Ebook ISBN-13: 978-0-7494-6530-8, ISBN: 0-7494-6530-1
"Across the global economy, customers' expectations are continually rising - but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can both lose existing customers and alienate potential new ones. "Complaint Management Excellence" provides practical advice, tools and techniques for managers to adopt when managing any complai ..."
New Collecting(1stEdition) Exhibiting and Audiences after New Media Art by Beryl Graham, SarahCook Hardcover, 254 Pages, Published 2014 by Routledge ISBN-13: 978-1-4094-4894-5, ISBN: 1-4094-4894-0
"The collections of museums, galleries and online art organisations are increasingly broadening to include more new media art. Because new media is used as a means of documenting, archiving and distributing art, and because new media art might be interactive with its audiences, this highlights the new kinds of relationships that might occur between audiences as viewers, participants, selectors, taggers or taxonomisers. New media art pre ..."
"'Weather Systems' features work by the Vancouver-based artist from the past two decades as well as new works made specifically for the exhibition. Koh's artistic practice focuses on the interrelatedness of conditions in the built and natural environment that otherwise seem unrelated. Her work can even intervene in the institution itself to reveal tensions between the public and private realms, as in the case of 'Players', a fog machine ..."
" Over the past twenty years FACT (Foundation for Art and Creative Technology) has expanded from a small, Liverpool-based agency to an international leader in art, research, and creative technology, through exhibits, installations, commissions, and a variety of published works. We Are the Real-Time Experiment is a beautifully produced, highly illustrated volume that commemorates the twentieth anniversary of FACT by revisiting some of t ..."
"JANICE CASWELL (American, b. 1 959; lives in New Yorid Caswell received a B.FA.
from the School of Visual Arts. New York, and an MA from the University of ..."
Change Management Excellence(1stEdition) Using the Four Intelligences for Successful Organizational Change by SarahCook, Steve Macaulay Digital, 230 Pages, Published 2005 by Kogan Page Ltd ISBN-13: 978-0-7494-4731-1, ISBN: 0-7494-4731-1
"In a constantly changing environment, businesses need to innovate and re-generate if they are to remain competitive. This book is intended to provide practical guidance on how to manage change successfully, be it large scale, such as cultural change, or slower, incremental change. Using the "compass of the intelligences", a unique device developed by the authors, Change Management Excellence shows the reader how to lead and navigate c ..."
"The Asian crisis of the late 1990s severely affected some of the most successful economies in the region, placing the issue of social protection high on the regional and international agenda. Subsequently, growth rates revived, but the fruits of growth have not been evenly distributed and inequality has risen. Behind this trend lie deeply entrenched forms of poverty and social exclusion as well as new forms of vulnerability resulting fr ..."
Practical Benchmarking(1stEdition) A Manager's Guide to Creating Competitive Advantage by SarahCook Paperback, 240 Pages, Published 1997 by Kogan Page Ltd ISBN-13: 978-0-7494-2227-1, ISBN: 0-7494-2227-0
"In recent years, companies have been investing a great deal of time and money in benchmarking, a trend which looks set to continue. Highly versatile, this practice can be adapted to fit a range of demands, from measuring business performance to improving competitiveness. As more companies feel its influence, managers are increasingly eager to familiarise themselves with benchmarking systems. Offering a step-by-step guide to implementing ..."
"The Asian crisis of the late 1990s severely affected some of the most successful economies in the region, placing the issue of social protection high on the regional and international agenda. Subsequently, growth rates revived, but the fruits of growth have not been evenly distributed and inequality has risen. Behind this trend lie deeply entrenched forms of poverty and social exclusion as well as new forms of vulnerability resulting fr ..."
"This volume adopts a multidisciplinary and comparative approach to development that brings together issues that are characteristic of the lifelong scholarship of Professor Gordon White. These include a focus on the state, civil society, welfare and globalization."
"This volume adopts a multidisciplinary and comparative approach to development that brings together issues that are characteristic of the lifelong scholarship of Professor Gordon White. These include a focus on the state, civil society, welfare and globalization. The range of disciplines represented including political science, economics, sociology and social and economic anthropology and a regional focus on China, India and East Asia g ..."
"Critical analyses, case studies, and artist interviews examine works of art that are realized with the physical involvement of the viewer. How are we to understand works of art that are realized with the physical involvement of the viewer? A relationship between a work of art and its audience that is rooted in an experience that is both aesthetic and physical? Today, these works often use digital technologies, but artists have created p ..."
Step Into STEAM, Grades K-5(1stEdition) Your Standards-Based Action Plan for Deepening Mathematics and Science Learning (Corwin Mathematics Series) by Sarah B. Bush, Kristin L. Cook Paperback, 232 Pages, Published 2019 by Corwin ISBN-13: 978-1-5443-3720-3, ISBN: 1-5443-3720-5
"This important and first-of-its-kind collection addresses the emerging challenges in the field of media art preservation and exhibition, providing an outline for the training of professionals in this field. Since the emergence of time-based media such as film, video and digital technology, artists have used them to experiment with their potential. The resulting artworks, with their basis in rapidly developing technologies that cross ove ..."
"This book of interviews tracks the work of curators in the field of new media art in order to consider the massive changes and developments over a relatively short period of time. They are also a celebration of the ten years that the online resource for curators of new media art, CRUMB, has been publishing interviews and other research. The curators featured in this book range across the contemporary arts. They have been working away, n ..."
An Uncommon Soldier(1stEdition) The Civil War Letters of Sarah Rosetta Wakeman, Alias Private Lyons Wakeman 153rd Regiment, New York State Volunteers by Lauren Cook Burgess, Sarah Rosetta Wakeman Hardcover, 110 Pages, Published 1994 by Minerva Center ISBN-13: 978-0-9634895-1-7, ISBN: 0-9634895-1-8