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The Essential Guide to Employee Engagement(1st Edition)
Better Business Performance through Staff Satisfaction
by Sarah Cook
Paperback, 224 Pages, Published 2008 by Kogan Page
ISBN-13: 978-0-7494-4944-5, ISBN: 0-7494-4944-6

""The Essential Guide to Employee Engagement" explores the concept and practice behind creating an engaged workforce and how this can contribute to organizational success. Recognizing that engaged employees are more productive, engender greater customer satisfaction and loyalty, and can help to promote your company's brand, this book gives you the necessary tools to make this happen. The author draws on a wide range of international case ..."






Change Management Excellence(1st Edition)
Using the Four Intelligences for Successful Organizational Change
by Sarah Cook, Steve Macaulay, Hilary Coldicott, Steve Macauley, David Rulf González
Paperback, 224 Pages, Published 2004 by Kogan Page Business Books
ISBN-13: 978-0-7494-4033-6, ISBN: 0-7494-4033-3

"In a constantly changing environment, businesses need to innovate and re-generate if they are to remain competitive. This book is intended to provide practical guidance on how to manage change successfully, be it large scale, such as cultural change, or slower, incremental change. Using the 'compass of the intelligences', a unique device developed by the authors, "Change Management Excellence" shows the reader how to lead and navigate c ..."






Complaint Management Excellence(1st Edition)
Creating Customer Loyalty through Service Recovery
by Sarah Cook
Paperback, 208 Pages, Published 2012 by Kogan Page
Kindle Ebook
ISBN-13: 978-0-7494-6530-8, ISBN: 0-7494-6530-1

"Across the global economy, customers' expectations are continually rising - but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can both lose existing customers and alienate potential new ones. "Complaint Management Excellence" provides practical advice, tools and techniques for managers to adopt when managing any complai ..."






New Collecting(1st Edition)
Exhibiting and Audiences after New Media Art
by Beryl Graham, Sarah Cook
Hardcover, 254 Pages, Published 2014 by Routledge
ISBN-13: 978-1-4094-4894-5, ISBN: 1-4094-4894-0

"The collections of museums, galleries and online art organisations are increasingly broadening to include more new media art. Because new media is used as a means of documenting, archiving and distributing art, and because new media art might be interactive with its audiences, this highlights the new kinds of relationships that might occur between audiences as viewers, participants, selectors, taggers or taxonomisers. New media art pre ..."






Germaine Koh(1st Edition)
Weather Systems
by Sarah Cook, Markus Miessen, Yulia Startsev, Jann Lm Bailey, Paloma Lum, Germaine Koh
Hardcover, 60 Pages, Published 2013 by Kamloops Art Gallery / Abc Art Books Canada
ISBN-13: 978-1-895497-81-6, ISBN: 1-895497-81-7

"'Weather Systems' features work by the Vancouver-based artist from the past two decades as well as new works made specifically for the exhibition. Koh's artistic practice focuses on the interrelatedness of conditions in the built and natural environment that otherwise seem unrelated. Her work can even intervene in the institution itself to reveal tensions between the public and private realms, as in the case of 'Players', a fog machine ..."






We are the Real Time Experiment(1st Edition)
20 Years of FACT (Liverpool University Press - Foundation for Art Creative Technology)
by Mike Stubbs, Karen Newman, Lewis Biggs, Sarah Cook, Sean Cubitt, Andy Miah, Laura Sillars
Hardcover, 208 Pages, Published 2010 by Liverpool University Press
ISBN-13: 978-1-84631-229-8, ISBN: 1-84631-229-9

" Over the past twenty years FACT (Foundation for Art and Creative Technology) has expanded from a small, Liverpool-based agency to an international leader in art, research, and creative technology, through exhibits, installations, commissions, and a variety of published works.  We Are the Real-Time Experiment is a beautifully produced, highly illustrated volume that commemorates the twentieth anniversary of FACT by revisiting some of t ..."






The Lining of Forgetting(1st Edition)
Internal & External Memory in Art
by Xandra Eden, Sarah Cook, John Roberts, Yes Illustrated, Weatherspoon Art Museum
Hardcover, 135 Pages, Published 2008 by Weatherspoon Art Museum
ISBN-13: 978-1-890949-11-2, ISBN: 1-890949-11-6

"JANICE CASWELL (American, b. 1 959; lives in New Yorid Caswell received a B.FA. from the School of Visual Arts. New York, and an MA from the University of ..."






Change Management Excellence(1st Edition)
Using the Four Intelligences for Successful Organizational Change
by Sarah Cook, Steve Macaulay
Digital, 230 Pages, Published 2005 by Kogan Page Ltd
ISBN-13: 978-0-7494-4731-1, ISBN: 0-7494-4731-1

"In a constantly changing environment, businesses need to innovate and re-generate if they are to remain competitive. This book is intended to provide practical guidance on how to manage change successfully, be it large scale, such as cultural change, or slower, incremental change. Using the "compass of the intelligences", a unique device developed by the authors, Change Management Excellence shows the reader how to lead and navigate c ..."






Social Protection as Development Policy(1st Edition)
Asian Perspectives
by Sarah Cook, Naila Kabeer
Paperback, 396 Pages, Published 2016 by Routledge India
ISBN-13: 978-1-138-66266-7, ISBN: 1-138-66266-6

"The Asian crisis of the late 1990s severely affected some of the most successful economies in the region, placing the issue of social protection high on the regional and international agenda. Subsequently, growth rates revived, but the fruits of growth have not been evenly distributed and inequality has risen. Behind this trend lie deeply entrenched forms of poverty and social exclusion as well as new forms of vulnerability resulting fr ..."






Practical Benchmarking(1st Edition)
A Manager's Guide to Creating Competitive Advantage
by Sarah Cook
Paperback, 240 Pages, Published 1997 by Kogan Page Ltd
ISBN-13: 978-0-7494-2227-1, ISBN: 0-7494-2227-0

"In recent years, companies have been investing a great deal of time and money in benchmarking, a trend which looks set to continue. Highly versatile, this practice can be adapted to fit a range of demands, from measuring business performance to improving competitiveness. As more companies feel its influence, managers are increasingly eager to familiarise themselves with benchmarking systems. Offering a step-by-step guide to implementing ..."






Social Protection as Development Policy(1st Edition)
Asian Perspectives
by Sarah Cook, Naila Kabeer
Hardcover, 396 Pages, Published 2010 by Routledge India
ISBN-13: 978-0-415-58573-6, ISBN: 0-415-58573-2

"The Asian crisis of the late 1990s severely affected some of the most successful economies in the region, placing the issue of social protection high on the regional and international agenda. Subsequently, growth rates revived, but the fruits of growth have not been evenly distributed and inequality has risen. Behind this trend lie deeply entrenched forms of poverty and social exclusion as well as new forms of vulnerability resulting fr ..."






Asian Politics in Development(1st Edition)
Essays in Honour of Gordon White
by Robert Benewick, Sarah Cook, Marc Blecher, David M. Glantz, Gordon White
Hardcover, 264 Pages, Published 2003 by Routledge
ISBN-13: 978-0-7146-5333-4, ISBN: 0-7146-5333-0

"This volume adopts a multidisciplinary and comparative approach to development that brings together issues that are characteristic of the lifelong scholarship of Professor Gordon White. These include a focus on the state, civil society, welfare and globalization."






Asian Politics in Developement(1st Edition)
Essays in Honour of Gordon White
by Robert Benewick, Sarah Cook, Marc Blecher, Gordon White, Andrew Wyatt
Paperback, 264 Pages, Published 2003 by Routledge
ISBN-13: 978-0-7146-8324-9, ISBN: 0-7146-8324-8

"This volume adopts a multidisciplinary and comparative approach to development that brings together issues that are characteristic of the lifelong scholarship of Professor Gordon White. These include a focus on the state, civil society, welfare and globalization. The range of disciplines represented including political science, economics, sociology and social and economic anthropology and a regional focus on China, India and East Asia g ..."






Practicable(1st Edition)
From Participation to Interaction in Contemporary Art (Leonardo Book Series)
by Samuel Bianchini, Erik Verhagen, Nathalie Delbard, Larisa Dryansky, Margit Rosen, Luke Skrebowski, Simon Penny, Vanessa Theodoropoulou, Emanuele Quinz, Glória Ferreira, Marion Hohlfeldt, Christophe Charles, Eric Kluitenberg, Arnd Schneider, Anna Dezeuze, Pierre Huyghe, Véronique Goudinoux, Judith Ickowicz, Katrin Gattinger, Giovanna Zapperi, Diedrich Diederichsen, Peter Lunenfeld, Sarah Cook, Christophe Leclerq, Renate Wiehager, Catherine Wood, Jean-Pierre Cometti, Jean-Paul Fourmenetraux, Jean-Louis Boissier, Jean-Christophe Bailly, Janet Kraynak, Françoise Parfait, Gilles Froger, Jean Gagnon, Christophe Domino, Daniel Pinkas, Andrea Urlberger, Madeline Schwartzman, Dominique Moulon, Julie Martin, Franz Erhard Walther, Jochen Gerz, Piero Gilardi, Peter Weibel, Masaki Fujihata, Dominique Cunin, Mayumi Okura, Thomas Hirschhorn, Eddie Panier, Jordan Crandall, Anne Zeitz, Rirkrit Tiravanija, Chantal Pontbriand, Seiko Mikami, Hiroko Myokam, Ernesto Neto, Rafael Lozano-Hemmer, Alberto Sánchez Balmisa, Matt Adams, Frédérik Lesage, Usman Haque, Valérie Châtelet, Helen Evans, Heiko Hansen, Lawrence Malstaf, Jeppe Hein, Ferderik Schikowski, Bruno Latour, Nicolas Bourriaud, Claire Bishop, David Zerbib, Sean Cubitt
Hardcover, 952 Pages, Published 2016 by The Mit Press
ISBN-13: 978-0-262-03475-3, ISBN: 0-262-03475-1

"Critical analyses, case studies, and artist interviews examine works of art that are realized with the physical involvement of the viewer. How are we to understand works of art that are realized with the physical involvement of the viewer? A relationship between a work of art and its audience that is rooted in an experience that is both aesthetic and physical? Today, these works often use digital technologies, but artists have created p ..."






Step Into STEAM, Grades K-5(1st Edition)
Your Standards-Based Action Plan for Deepening Mathematics and Science Learning (Corwin Mathematics Series)
by Sarah B. Bush, Kristin L. Cook
Paperback, 232 Pages, Published 2019 by Corwin
ISBN-13: 978-1-5443-3720-3, ISBN: 1-5443-3720-5






Preserving and Exhibiting Media Art(1st Edition)
Challenges and Perspectives (AUP - Framing Film)
by Vinzenz Hediger, Julia Noordegraaf, Cosetta G. Saba, Barbara Le Maitre, Sarah Cook
Paperback, 428 Pages, Published 2013 by Amsterdam University Press
ISBN-13: 978-90-8964-291-2, ISBN: 90-8964-291-9

"This important and first-of-its-kind collection addresses the emerging challenges in the field of media art preservation and exhibition, providing an outline for the training of professionals in this field. Since the emergence of time-based media such as film, video and digital technology, artists have used them to experiment with their potential. The resulting artworks, with their basis in rapidly developing technologies that cross ove ..."






A Brief History of Working with New Media Art(1st Edition)
Interviews with Artists
by Sarah Cook, Beryl Graham, Verina Gfader, Dr. Axel Lapp, Aa.Vv
Hardcover, 240 Pages, Published 2010 by The Green Box Kunstedition
ISBN-13: 978-3-941644-21-2, ISBN: 3-941644-21-1






A Brief History Of Curating New Media Art(1st Edition)
by Sarah Cook, Beryl Graham, Verina Gfader, Dr. Axel Lapp
Paperback, 208 Pages, Published 2011 by The Green Box
ISBN-13: 978-3-941644-20-5, ISBN: 3-941644-20-3

"This book of interviews tracks the work of curators in the field of new media art in order to consider the massive changes and developments over a relatively short period of time. They are also a celebration of the ten years that the online resource for curators of new media art, CRUMB, has been publishing interviews and other research. The curators featured in this book range across the contemporary arts. They have been working away, n ..."






An Uncommon Soldier(1st Edition)
The Civil War Letters of Sarah Rosetta Wakeman, alias Pvt. Lyons Wakeman, 153rd Regiment, New York State Volunteers, 1862 - 1864
by Sarah Rosetta Wakeman, Lauren Cook Burgess, James M. Mcpherson, Lauren M. Cook
Paperback, 128 Pages, Published 1995 by Oxford University Press
ISBN-13: 978-0-19-510243-7, ISBN: 0-19-510243-6






An Uncommon Soldier(1st Edition)
The Civil War Letters of Sarah Rosetta Wakeman, Alias Private Lyons Wakeman 153rd Regiment, New York State Volunteers
by Lauren Cook Burgess, Sarah Rosetta Wakeman
Hardcover, 110 Pages, Published 1994 by Minerva Center
ISBN-13: 978-0-9634895-1-7, ISBN: 0-9634895-1-8



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