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Books by Sarah Cook






Good Food
Traybakes
by Sarah Cook, Good Food Guides
Paperback, 216 Pages, Published 2014 by Bbc Books
International Edition
ISBN-13: 978-1-84990-784-2, ISBN: 1-84990-784-6

"From the popular Good Food series, tasty traybakes for all occasions.      Easy and quick to make, good for feeding a crowd and packed full of flavour, traybakes are the perfect bake for any occasion.      From delicious fruity flapjacks and gooey chocolate slices to a perfect savoury smoky cheese and onion tart, the trusted experts at Good Food have brought you ideas and recipes for every kitchen. Including recipes tailor-made to make ..."






101 30-minute Suppers
Triple-tested Recipes (Good Food 101)
by Sarah Cook, Good Food Guides, Anna Karenina, Bbc Books
Paperback, 216 Pages, Published 2011 by Bbc Books
ISBN-13: 978-1-84990-114-7, ISBN: 1-84990-114-7

"It's always difficult to balance a hectic schedule with tasty, healthy meals, so it helps to have foolproof recipes that you can rely on to provide delicious food in no time. With this in mind, the team of experts at Good Food magazine have collected 101 of their best-loved recipes for cooking mouth-watering meals in 30 minutes or less! From light bites for a weeknight meal on the run to great ideas for last-minute entertaining, 101 30- ..."






Good Food
101 Barbecues and Grills: Triple-tested Recipes
by Editor Sarah Cook, Good Food Guides
Paperback, 216 Pages, Published 2009 by Bbc Books
International Edition
ISBN-13: 978-1-84607-724-1, ISBN: 1-84607-724-9






Rethinking Curating(Reprint)
Art after New Media (Leonardo Book Series)
by Beryl Graham, Sarah Cook, Steve Dietz, Sean Cubitt
Paperback, 370 Pages, Published 2015 by The Mit Press
ISBN-13: 978-0-262-52842-9, ISBN: 0-262-52842-8

"As curator Steve Dietz has observed, new media art is like contemporary art -- but different. New media art involves interactivity, networks, and computation and is often about process rather than objects. New media artworks are difficult to classify according to the traditional art museum categories determined by medium, geography, and chronology and present the curator wi ..."






Good Food
Low-calorie Recipes
by Sarah Cook, Good Food Guides
Paperback, 216 Pages, Published 2013 by Bbc Books
ISBN-13: 978-1-84990-685-2, ISBN: 1-84990-685-8

"Keeping an eye on your calorie intake can be a real struggle - whether you're following a low-calorie diet or just watching what you eat, it's difficult to keep track of the numbers. Which is where Good Food: Low-calorie Recipes can help! It's filled with delicious recipes for any time of the day, and all low in calories. Handily arranged by precise calorie intake, there are ideas for filling breakfasts, fast midweek meals, low-cal crow ..."






101 Slow Cooker Favourites
Triple-tested Recipes (Good Food 101)
by Sarah Cook, Good Food Guides
Paperback, 216 Pages, Published 2011 by Bbc Books
ISBN-13: 978-1-84990-208-3, ISBN: 1-84990-208-9

"FOR THOSE OF US WITH BUSY LIFESTYLES AND LITTLE TIME TO SPARE, SLOW COOKERS ARE A PRICELESS HELPING HAND IN THE KITCHEN WITH AS LITTLE AS 10 MINUTES SPENT PREPARING A DISH AT THE BEGINNING OF THE DAY, YOU CAN ENJOY DELICIOUS FOOD A FEW HOURS LATER WITHOUT SLAVING AWAY AT A HOT STOVE. THAT S WHY THE TRUSTED EXPERTS AT GOOD FOOD MAGAZINE, THE UK S BEST- SELLING COOKERY MAGAZINE, HAVE PUT TOGETHER THIS ESSENTIAL GUIDE TO MAKING THE MOST OF ..."






Customer Care Excellence(6th Edition)
How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
by Sarah Cook
Paperback, 288 Pages, Published 2011 by Kogan Page
Mobipocket_Ebook
ISBN-13: 978-0-7494-5705-1, ISBN: 0-7494-5705-8

"Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and "Customer Care Excellence" will enable you to achieve just that. In clear, practical language, this book takes y ..."






Rethinking Curating
Art after New Media (Leonardo Book Series)
by Beryl Graham, Sarah Cook, Steve Dietz
Hardcover, 376 Pages, Published 2010 by The Mit Press
ISBN-13: 978-0-262-01388-8, ISBN: 0-262-01388-6

"As curator Steve Dietz has observed, new media art is like contemporary art--but different. New media art involves interactivity, networks, and computation and is often about process rather than objects. New media artworks, difficult to classify according to the traditional art museum categories determined by medium, geography, and chronology, present the curator with novel ..."






The Essential Guide to Employee Engagement(1st Edition)
Better Business Performance through Staff Satisfaction
by Sarah Cook
Paperback, 224 Pages, Published 2008 by Kogan Page
ISBN-13: 978-0-7494-4944-5, ISBN: 0-7494-4944-6

""The Essential Guide to Employee Engagement" explores the concept and practice behind creating an engaged workforce and how this can contribute to organizational success. Recognizing that engaged employees are more productive, engender greater customer satisfaction and loyalty, and can help to promote your company's brand, this book gives you the necessary tools to make this happen. The author draws on a wide range of international case ..."






Customer Care Excellence(5th Edition)
How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
by Sarah Cook
Paperback, 256 Pages, Published 2008 by Kogan Page
ISBN-13: 978-0-7494-5066-3, ISBN: 0-7494-5066-5

"Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of products and services. You need a top notch customer services system in place, and "Customer Care Excellence" will enable you to achieve just that. In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your c ..."






Change Management Excellence(1st Edition)
Using the Four Intelligences for Successful Organizational Change
by Sarah Cook, Steve Macaulay, Hilary Coldicott, Steve Macauley, David Rulf González
Paperback, 224 Pages, Published 2004 by Kogan Page Business Books
ISBN-13: 978-0-7494-4033-6, ISBN: 0-7494-4033-3

"In a constantly changing environment, businesses need to innovate and re-generate if they are to remain competitive. This book is intended to provide practical guidance on how to manage change successfully, be it large scale, such as cultural change, or slower, incremental change. Using the 'compass of the intelligences', a unique device developed by the authors, "Change Management Excellence" shows the reader how to lead and navigate c ..."






Measuring Customer Service Effectiveness(Illustrated)
by Sarah Cook
Hardcover, 174 Pages, Published 2004 by Routledge
ISBN-13: 978-0-566-08538-3, ISBN: 0-566-08538-0

"Good customer service may be seen as a crucial asset for most organisations. But how do you know that you are delivering good customer service both externally and internally and, more importantly, delivering it to meet and exceed your customers' expectations? Customer service is an intangible thing, it is perishable and it is personal, so measuring it can be complicated and less than straightforward. Help is at hand. Sarah Cook's down- ..."






Customer Care Excellence(4th Edition)
Create an Effective Customer Service Strategy (Professional Paperback Series)
by Sarah Cook
Paperback, 248 Pages, Published 2002 by Kogan Page Business Books
ISBN-13: 978-0-7494-3792-3, ISBN: 0-7494-3792-8

"Today's consumers are sophisticated, well-informed and have high expectations of the services they want to receive. Companies that do not face up to these changes will lose market share. The fourth edition of this title recognizes these trends and demonstrates, in a practical way, how to develop and sustain a customer-service focus. Emphasis is placed on the importance of the strategic aspects of customer care - gaining commitment, list ..."






Process Improvement
A Handbook for Managers
by Sarah Cook
Hardcover, 162 Pages, Published 1995 by Gower Pub Co
ISBN-13: 978-0-566-07633-6, ISBN: 0-566-07633-0

"Offers a costumer-focused approach to improving organizational performance, which can be applied to specific areas or functions, or to organizations as a whole. Explains the techniques for each of four stages: identifying the needs, assessment and analysis, designing processes, and implementation. C"






Practical Benchmarking
A Manager's Guide to Creating a Competitive Advantage
by Sarah Cook
Hardcover, 240 Pages, Published 1995 by Kogan Page Ltd
ISBN-13: 978-0-7494-1551-8, ISBN: 0-7494-1551-7

"Benchmarking, the process of identifying, understanding and adapting outstanding business practices, is rapidly proving itself to be an essential management tool. Whether it is being used as part of a formal quality management system, a convenient measure of business performance, or a well-structured means to improving competitiveness, benchmarking now affects many departments in a broad variety of companies. This step-by-step guide to ..."






Good Food,Hamlyn All Colour Cookbook 200,Gluten-free and Easy, 3 Books Collection Set
by Sarah Cook, Good Food Guides
Paperback, 216 Pages, Published 2012 by Bbc Books
ISBN-13: 978-1-84990-530-5, ISBN: 1-84990-530-4

"In this new collection of triple-tested recipes the experts at Good Food magazine have used their wealth of experience to tackle the challenges of gluten-free eating. Whether you've decided to explore the health benefits of a gluten-free diet or suffer from coeliac disease, this essential guide to gluten-free cooking enables you to make healthy choices without compromising on flavour. Inside you'll find a variety of nutritious recipes t ..."






101 Best Ever Curries
Triple-Tested Recipes (Good Food 101)
by Sarah Cook, Good Food Guides
Paperback, 216 Pages, Published 2009 by Bbc Books
International Edition
ISBN-13: 978-1-84607-766-1, ISBN: 1-84607-766-4

"Language:Chinese.Paperback. Pub Date: October 2009 Pages: 216 Publisher: BBC Books Hot and Spicy. Mild creamy and Comforting Thai Indian Malaysian Indonesian - the word 'curry' encompasses a huge variety of my field adequately Dishes with long lists of spices and unfamiliar ingredients. it might seem like a complex dish to cook and leave you more inclined to call for a takeway. but once you know the basics. creating a delicious curry is ..."






Good Food
More Slow Cooker Favourites: Triple-tested recipes
by Sarah Cook, Good Food Guides
Paperback, 216 Pages, Published 2013 by Bbc Books
International Edition
ISBN-13: 978-1-84990-670-8, ISBN: 1-84990-670-X

"A slow cooker allows you to create mouth-watering dishes that can be cooked overnight or while you're at work so that you can enjoy your meal as soon as you enter the door. With only a short amount of preparation, using a slow-cooker removes the rush of the weeknight dinners or the stress of entertaining and leaves you with delicious casseroles, soups, curries, and puddings that are ready when you want them. Good Food: More Slow Cooker ..."






Dream, Plan, Reduce Risk Take Action
(Paperback)
by Sarah Cook
Paperback, 206 Pages, Published 2011 by Coconut Creatives Press, United Kingdom
ISBN-13: 978-0-9570420-0-1, ISBN: 0-9570420-0-0

""This book offers incisive advice from an inspirational journey," Clive Allen BSc(Hons), MBA, PGCert, ACMI Programme Leader BA (Hons) Leisure Marketing at Bournemouth University."






Information
(Whitechapel: Documents of Contemporary Art)
by Sarah Cook, Iwona Blazwick, Julie Petersen
Paperback, 240 Pages, Published 2016 by The Mit Press
ISBN-13: 978-0-262-52934-1, ISBN: 0-262-52934-3

"An art-historical reassessment of information-based art and exhibition curation, from 1960s conceptualism to current digital and network-based practices.This anthology provides the first art-historical reassessment of information-based art in relation to data structures and exhibition curation. It examines such landmark exhibitions as “Information” at The Museum of Modern Art, New York, in 1970, and the equally influential “Les Immatéri ..."



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